Like most website operators, CFS collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. CFS’s purpose in collecting non-personally identifying information is to better understand how CFS’s visitors use its website. From time to time, CFS may release non-personally-identifying information in the aggregate. e.g., by publishing a report on trends in the usage of its website.
Gathering of Personally-Identifying Information
Certain visitors to CFS's website choose to interact with CFS in ways that require CFS to gather personally-identifying information. The amount and type of information that CFS gathers depends on the nature of the interaction. For example, we ask visitors who choose to signup for our newsletter for their name and email address. Those who engage in transactions with CFS, usually by purchasing CD/DVD’s, Webcasts, or Tools, for example, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, CFS collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with CFS. CFS does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities, including from becoming a customer of CFS.
In some cases, CFS will ask website visitors wishing to become customers of CFS to provide additional information beyond what was requested in the signup form. This information is requested to verify the customer's identity and to reduce the likelihood of fraud. Customers not wishing to provide such information as requested may not be permitted to become customers of CFS.
CFS may collect statistics about the behavior of visitors to its websites and its customers. For instance, CFS may gather the types of software or tools the customer has purchased. CFS will not display this information publicly or provide it to others. CFS does not disclose personally-identifying information other than as described below.
Protection of Certain Personally-Identifying Information
CFS discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on CFS’s behalf or to provide services available to CFS’s customers, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using CFS’s products and services, you consent to the transfer of such information to them. CFS will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, CFS discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request.
If you are a customer of CFS and have supplied your email address, CFS may occasionally send you an email to tell you about new products or services, solicit your feedback, inform you of an outage or interruption in service, or just keep you up to date with what's going on with CFS and our products and services. We primarily use our forum, Facebook account, and similar presences to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email), we reserve the right to publish it (with personally identifiable information removed as necessary) in order to help us clarify or respond to your request or to help us support other customers. CFS takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.